Terms of use
General Terms and Conditions of Use of the website decomotos.com
applicable from 17/09/2026
ARTICLE 1. PARTIES
These general terms and conditions apply between LECALINA, a simplified joint-stock company (société par actions simplifiée) with a share capital of 1 000 €, registered with the Draguignan Trade and Companies Register (RCS) under number 894 129 592, whose registered office is located at 33 impasse des Lilas, 83560 Saint-Julien, France, operating the online store DecoMotos, telephone and WhatsApp: +33 6 17 02 86 23, email: info@decomotos.com, intra-Community VAT number: FR64894129592, hereinafter “the Publisher”, and any natural or legal person, governed by private or public law, who purchases a Product on the Site, with or without a personal account, hereinafter “the Customer”.
ARTICLE 2. DEFINITIONS
“Customer”: any natural or legal person, governed by private or public law, who is registered on the Site or places an order on it.
“Site Content”: elements of any kind published on the Site, whether or not protected by an intellectual property right, such as texts, images, designs, presentations, videos, diagrams, structures, databases or software.
“The Publisher”: LECALINA, a simplified joint-stock company operating the online store DecoMotos, acting in its capacity as publisher of the Site.
“User”: any natural or legal person, governed by private or public law, who connects to the Site.
“Product”: goods of any kind sold on the Site by the Publisher to Customers.
“Site”: the website accessible at the URL decomotos.com, as well as the related sub-sites, mirror sites, portals and URL variations.
ARTICLE 3. SCOPE
The Site is freely accessible, free of charge, to any User. Browsing the Site implies acceptance by any User of these general terms and conditions. Merely connecting to the Site, by any means whatsoever, in particular through a robot or a browser, shall constitute full and complete acceptance of these general terms and conditions. Upon registration on the Site, this acceptance shall be confirmed by checking the corresponding box.
The User thereby acknowledges having read them in full and accepts them without restriction.
Checking the above-mentioned box shall be deemed to have the same value as a handwritten signature by the User. The User acknowledges the evidential value of the Publisher’s automatic recording systems and, unless the User provides proof to the contrary, waives the right to contest them in the event of a dispute.
These general terms and conditions apply to the relationship between the parties to the exclusion of all other terms and conditions, in particular those of the User.
Acceptance of these general terms and conditions requires that Users have the necessary legal capacity to do so or, failing that, that they have the authorization of a guardian or curator if they lack legal capacity, of their legal representative if they are minors, or that they hold a mandate if they are acting on behalf of a legal person.
ARTICLE 4. PURPOSE OF THE SITE
The purpose of the Site is the sale of Products to Customers.
ARTICLE 5. CUSTOMER SERVICE
The Site’s customer service can be reached by WhatsApp at +33 6 17 02 86 23, by email at info@decomotos.com, or by post at the address of the registered office, indicated in Article 1 of these general terms and conditions.
ARTICLE 6. PERSONAL ACCOUNT
6.1. Creation of the personal account
Creating a personal account is optional: it is possible to order without an account. To create a personal account, the User will be invited to provide a certain amount of personal information. Some of this information is deemed essential for the creation of the personal account. A User’s refusal to provide said information will prevent the creation of the personal account.
When creating the personal account, the User is invited to choose a password. This password guarantees the confidentiality of the information contained in the personal account. The User therefore undertakes not to transmit or disclose it to any third party. Failing this, the Publisher cannot be held liable for unauthorized access to a User’s personal account.
The Customer undertakes to regularly check the data concerning the Customer and to make the necessary updates and changes online, from the Customer’s personal account.
6.2. Content of the personal account
The personal account allows the Customer to view and track all of the Customer’s orders placed on the Site.
The pages relating to personal accounts may be freely printed by the holder of the account in question, but do not in any way constitute evidence admissible by a court. They are for information purposes only and are intended to ensure that the Customer can manage orders efficiently.
The Publisher undertakes to securely retain all contractual elements whose retention is required by the law or regulations in force.
6.3. Deletion of the personal account
The Publisher reserves the right to delete the account of any Customer who breaches these general terms and conditions, in particular where the Customer provides inaccurate, incomplete, false or fraudulent information, as well as where a Customer’s personal account has remained inactive for at least one year. Said deletion shall not be capable of constituting a fault on the part of the Publisher or damage to the excluded Customer, who shall not be entitled to claim any compensation on that account.
This exclusion is without prejudice to the Publisher’s right to take legal action against the Customer, where the facts so justify.
ARTICLE 7. PERSONAL DATA
In the course of providing its services, the Publisher will be required to process personal data of its Customers.
7.1. Identity of the data controller
The controller responsible for the collection and processing of data on the Site is the Publisher.
7.2. Identity of the data protection officer
The Publisher has not appointed a data protection officer. Any request relating to personal data may be sent to info@decomotos.com.
7.3. Data collected
7.3.1. Data collected from Customers
In the context of its contractual relationships, the Publisher may collect and process information about its Customers, namely: email address, first name and last name, telephone number, postal address, state, province, postal code, city.
7.3.2. Purposes of the collection of personal data
The data collected during the contractual relationship is subject to automated processing for the purpose of:
- performing the contractual commitments;
- contacting Customers;
- preventing any unlawful or illegal activity;
- enforcing the general terms and conditions;
- initiating legal proceedings;
- verifying the identity of Customers.
7.3.3. Legal bases for processing
The legal basis for the data collected is a contractual relationship.
7.3.4. Recipients of the data
The data collected can be viewed only by the Publisher, within the limits strictly necessary for the performance of the contractual commitments.
This data, whether in individual or aggregated form, is never made freely viewable by a third-party natural person.
7.3.5. Retention period of personal data
The personal data collected is retained for the duration of the contractual relationship, and for the period during which the Publisher may be held liable.
Once the retention period has expired, the Publisher undertakes to permanently delete the data of the persons concerned without keeping a copy.
7.3.6. Security and confidentiality of personal data
Personal data is stored under secure conditions, using current technical means, in compliance with the provisions of the General Data Protection Regulation and the national legislation in force.
Access to the Publisher’s premises is also secured.
7.3.7. Data minimization
The Publisher may also collect and process any data voluntarily transmitted by its Customers.
The Publisher guides its Customers so that they provide only the personal data strictly necessary for the performance of the contractual commitments.
The Publisher undertakes to retain and process only the data strictly necessary for its professional activities, and will delete as soon as possible any data received that is not useful for its activities.
7.4. Respect of rights
The Publisher’s Customers have the following rights regarding their personal data, which they may exercise by writing to the Publisher’s postal address or by filling in the online contact form.
7.4.1. Right to information, access and communication of data
The Publisher’s Customers have the possibility of accessing the personal data concerning them.
Because of the obligation of security and confidentiality in the processing of personal data incumbent on the Publisher, requests will be processed only if Customers provide proof of their identity, in particular by producing a scan of their valid identity document (in the case of a request made via the dedicated electronic form) or a signed photocopy of their valid identity document (in the case of a request made in writing), both accompanied by the statement “I solemnly declare that the copy of this identity document is a true copy of the original. Done at … on …”, followed by their signature.
To assist them with their request, Customers will find here a template letter drawn up by the CNIL.
7.4.2. Right to rectification, deletion and right to be forgotten
The Publisher’s Customers may request the rectification, updating, blocking or erasure of their personal data that may prove, as the case may be, inaccurate, erroneous, incomplete or obsolete.
The Publisher’s Customers may also define general and specific directives regarding the fate of their personal data after their death. Where applicable, the heirs of a deceased person may require that the death of their relative be taken into consideration and/or that the necessary updates be made.
To assist them with their request, Customers will find here a template letter drawn up by the CNIL.
7.4.3. Right to object to data processing
The Publisher’s Customers may object to the processing of their personal data.
To assist them with their request, Customers will find here a template letter drawn up by the CNIL.
7.4.4. Right to data portability
The Publisher’s Customers have the right to receive the personal data they have provided to the Publisher in a transferable, open and readable format.
7.4.5. Right to restriction of processing
The Publisher’s Customers have the right to request that the processing of their personal data by the Publisher be restricted. In that case, their data may only be stored and may no longer be used by the Publisher.
7.4.6. Response times
The Publisher undertakes to respond to any request for access, rectification or objection, or to any other additional request for information, within a reasonable period which shall not exceed one month from receipt of the request.
7.4.7. Complaint to the competent authority
If the Publisher’s Customers consider that the Publisher is not complying with its obligations with regard to their personal data, they may lodge a complaint or a request with the competent authority. In France, the competent authority is the CNIL, to which they may submit a request here.
7.5. Transfer of the data collected
7.5.1. Transfer to partners
The Publisher uses authorized service providers to facilitate the collection and processing of its Customers’ data. These service providers may be located outside the European Union.
The Publisher has first ensured that its service providers have implemented adequate safeguards and comply with strict conditions in terms of confidentiality, use and protection of data, for example via the US Privacy Shield.
The Publisher uses the following processors:
| Partner | Capacity | Recipient country | Processing carried out | Safeguards |
7.5.2. Transfer upon requisition or court decision
Customers also consent to the Publisher disclosing the data collected to any person, upon requisition by a state authority or by court decision.
7.5.3. Transfer in the context of a merger or an acquisition
If the Publisher is involved in a merger, a sale of assets, a financing transaction, a liquidation or bankruptcy, or an acquisition of all or part of its business by another company, Customers consent to the data collected being transferred by the Publisher to that company and to that company carrying out the personal data processing referred to in these general terms and conditions in place of the Publisher.
ARTICLE 8. INTELLECTUAL PROPERTY
8.1. Legal protection of the Site Content
The Site Content may be protected by copyright and database law. Any representation, reproduction, translation, adaptation or transformation, in whole or in part, carried out unlawfully and without the consent of the Publisher or of its successors in title or assigns constitutes a violation of Books I and III of the French Intellectual Property Code and may give rise to legal proceedings for infringement.
8.2. Contractual protection of the Site Content
The User contractually undertakes towards the Publisher not to use, reproduce or represent, in any manner whatsoever, the Site Content, whether or not protected by an intellectual property right, for any purpose other than its reading by a robot or a browser. This prohibition does not apply to indexing robots whose sole purpose is to scan the content of the Site for indexing purposes.
8.3. Protection of the general terms and conditions
The general terms and conditions of the Site, drafted by the law firm Deshoulières Avocats Associés (www.deshoulieres-avocats.com), are protected by commercial law. Any reproduction, in whole or in part, carried out without the consent of Deshoulières Avocats Associés may give rise to legal proceedings for parasitism.
ARTICLE 9. FINAL PROVISIONS
9.1. Applicable law
These general terms and conditions are governed by French law.
9.2. Amendments to these general terms and conditions
These general terms and conditions may be amended at any time by the Publisher. The general terms and conditions applicable to the Customer are those in force on the day of the Customer’s order or connection to this Site, any new connection to the personal account constituting acceptance, where applicable, of the new general terms and conditions.
9.3. Disputes
Pursuant to Ordinance No. 2015-1033 of 20 August 2015, any dispute that may arise in connection with the performance of these general terms and conditions and for which no amicable solution could previously be found between the parties may be submitted to a consumer mediator, under the conditions indicated below.
Since 1 January 2016, mediation has been mandatory for all. Thus, any professional selling to private individuals is required to communicate the contact details of a competent mediator in the event of a dispute, whether selling at a distance or in a physical store (source: FEVAD).
In accordance with Articles L. 611-1 et seq. of the French Consumer Code, the consumer Customer may have recourse, free of charge, to a consumer mediator with a view to the amicable resolution of a dispute. The contact details of the competent mediator are provided on simple request sent to info@decomotos.com.
9.4. Severability
The nullity of one of the clauses of this contract shall not entail the nullity of the other clauses of the contract or of the contract as a whole, which shall retain their full force and effect. In such a case, the parties shall, as far as possible, replace the annulled provision with a valid provision corresponding to the spirit and purpose hereof.
9.5. Non-waiver
The Publisher’s failure to exercise the rights granted to it hereunder shall in no case be interpreted as a waiver of said rights.
9.6. Telephone canvassing
The Customer is informed of the possibility of registering on the telephone canvassing opt-out list at https://www.bloctel.gouv.fr/.
9.7. Languages of these general terms and conditions
These general terms and conditions are written in French. Translations are provided for information purposes. In the event of any discrepancy, the French version shall prevail.
9.8. Unfair terms
The provisions of these general terms and conditions apply subject to compliance with the mandatory provisions of the French Consumer Code concerning unfair terms in contracts concluded between a professional and a consumer.