We’ll shed some light.

After you order, you receive a mock-up by email within 7 to 10 business days (excluding weekends and public holidays).

As soon as you approve the mock-up, we start printing and shipping. Then allow 7 to 15 days for delivery with DPD or Colissimo.

Same process: a mock-up by email within 7 to 10 business days, then printing and shipping as soon as you approve it.

Delivery then takes 7 to 15 days with DPD or Colissimo.

Processing takes about 10 business days (Monday to Friday, excluding public holidays), then 7 to 15 days for delivery.

If you only changed the number or the rider name, we don't send a mock-up: the kit goes straight to printing.

A pre-designed kit is made for you: the design already exists for your bike, and you can adjust the name, number, a logo or the colors if you want.

Use the Find my kit finder to see the kits already fitted to your model. Nothing catches your eye? Take a look at our semi-custom kits, which can be adapted to any bike.

Choose a semi-custom kit: you start from a catalog design and change the colors, name, number and logos.

All our semi-custom designs are fitted to the exact template of your bike.

Go for a 100% custom kit: theme, colors, name, number, logos… our designers create your kit from scratch, with you.

For inspiration, check out the gallery: hundreds of customer bikes in photos and videos.

Classic, chrome, holographic, fluo… then a finish: gloss, matte, glitter, prism, grip. Each combination completely changes the look.

We've photographed and filmed everything, combo by combo, in the materials and finishes guide. Take a look before ordering, and you'll see exactly what you're going to get.

All the designs on the site can be adapted to any bike.

On a kit page, choose "Adapt to another bike" in the options and tell us your model and its year. All semi-custom kits fit any bike.

Not sure? Write to us on WhatsApp with the model and the year.

The 300 micron is our "standard" thickness. We recommend it for road use only. Application is trickier, because the stickers are thinner.

The 550 micron is our "premium" thickness: more durable, and the easiest to apply thanks to its thickness and its micro-perforation. It's the one we recommend to anyone who wants a high-end kit, on the road or off-road.

Go for the 550 micron, our "premium" thickness, no hesitation: tougher, more durable, and easier to apply thanks to its thickness and its micro-perforation.

You choose the thickness directly in the options of each kit. You can see how the materials look in the finishes guide.

No: there is no online preview tool. Mock-ups are made by our designers after payment, because their working time has a cost.

For every custom order, you still receive a preview before printing to approve the final design.

Yes, within 7 to 10 business days (Monday to Friday, excluding public holidays). This gives us time to take care of every detail.

Exception: on a pre-designed kit where you only add a number or a rider name, we don't send a mock-up.

Describe your ideas clearly from the start: that's what gives the best mock-ups. If the first one is perfect, it goes to printing. If not, we send you a second one with all your change requests.

We send a maximum of 3 mock-ups per order: every kit is drawn from scratch and our designers receive a lot of requests.

When your order ships, you receive an email from info@decomotos.com with your tracking number and a link to follow the package.

Delivery is made to the address given on the order. To change the address, let us know as soon as possible on WhatsApp.

We ship with DPD and Colissimo, worldwide. The carrier sends you an email with the delivery date: if you won't be home, remember to reschedule it.

• France: free from €200 of order value, otherwise €9.99.
• Europe: free from €200, otherwise €14.99.
• Rest of the world: free from €220, otherwise €29.99.

Outside the European Union, import taxes may apply: find out before ordering.

If you are outside the European Union (United Kingdom, Switzerland, French overseas territories…), you may have to pay local VAT and possibly customs duties, depending on your country. These fees are independent of DecoMotos and are collected by the carrier on delivery.

For these destinations, our prices are displayed excluding tax: VAT is not applied on exports.

Write to us on WhatsApp with photos of the item you received.

If the mistake is ours, we send you a prepaid return label, whatever the order amount, and we offer you an exchange as soon as we receive the return.

Check the contents of the package on receipt. In case of damage or a missing item, note clear reservations on the delivery slip.

If that wasn't done, you have 3 days (excluding public holidays) to send a registered letter to the carrier (article L. 133-3 of the French Commercial Code). After this period, the damage is considered to have occurred after delivery.

In any case, contact us on WhatsApp.

Contact us on WhatsApp: we open a tracing request with the carrier. Most of the time, the package is found and delivered.

The search can take up to 21 business days. If the package is definitively lost, we offer to send the item again, subject to availability.

Don’t apply anything, neither that part nor the rest of the kit, and contact us first.

Hold the part against your bike without removing the backing paper, take photos, then send us the photos and your order number on WhatsApp. We’ll check and offer you a solution.

A part that has already been applied can’t be replaced: once a sticker has been stuck and peeled off, it can’t be reused.

No. Every kit is custom-made for your bike (design, colours, name, number, material) and produced to order. Like any personalised product, it is excluded from the right of withdrawal (French Consumer Code, article L221-28, in line with EU law): once produced, it can’t be returned, exchanged or refunded.

The only exceptions: a mistake on our side, or a damaged or incomplete parcel. In those cases, we always find a solution with you.

The safest way: check your mock-up carefully before approving it, and ask us your questions on WhatsApp before you buy.

Yes, but if work on your mock-up has already started, a €30 fee is kept for the design work already done.

On WhatsApp, at +33 6 17 02 86 23. All our customer service is centralized there so we can reply as quickly as possible: allow 24 to 48 hours.

Send us your proposal on WhatsApp with a few photos of your bike and your social media. We look at every application.

On TikTok and Pinterest. And to see our customers' bikes, head to the gallery.