How can we help you?
I ordered a 100% customized one 🧑🎨
Following your order, a mock-up will be sent to you via WhatsApp within 7 to 10 business days (excluding weekends and public holidays).
"Once the mock-up is validated with you, we will immediately launch the printing and shipping 📦."
The delivery time is estimated between 7 and 15 days 🚚 (via DPD or Colissimo).
I ordered a semi-customized one 🎨
Following your order, a mock-up will be sent to you via WhatsApp within 7 to 10 business days (excluding weekends and public holidays).
"Once the mock-up is validated with you, we will immediately launch the printing and shipping 📦."
The delivery time is estimated between 7 and 15 days 🚚 (via DPD or Colissimo).
I ordered a pre-designed kit 🏍️
The processing time is approximately 10 business days (Monday to Friday, excluding public holidays).
Once the package is shipped, you should allow 7 to 15 days for it to arrive at your home 🚚.
⚠️ If the changes only concern the number or the driver's name, we do not send a mockup.
I am looking for a ready-to-use design.
We recommend a pre-designed kit 😄.
You can make adjustments (name, number, logo, colors) according to your needs.
Use our search bar to easily find your motorcycle model and access the already adapted kits.
If you can't find your happiness, discover our semi-custom kits, available here: ➡️ Semi-custom deco kits ⬅️.
They are adaptable to all motorcycles and customizable according to your desires.
I am looking for a fully customizable design.
For a fully customizable design, we recommend choosing ➡️ our semi-custom kits ⬅️.
You will have the opportunity to customize every aspect, including colors, name, number, and logos, to create a kit that perfectly meets your expectations.
All our designs ➡️ semi-personalized ⬅️ are adaptable to your motorcycle model.
I seek total creative freedom.
For total creative freedom, we recommend our ➡️ 100% customized kits ⬅️.
You can create a truly unique design by customizing every detail to your tastes: kit theme, colors, name, number, logos, and much more.
Our designers will work with you to create the kit of your dreams.
Feel free to browse our catalog to discover all the possibilities available to you and to get inspired.
My motorcycle model is not listed on the site 🏍️
ALL THE DESIGNS on our site are adaptable to ALL MOTORCYCLE MODELS.
If you want to adapt a kit to your motorcycle, simply click on "Adapt to another motorcycle" in the options menu and provide your motorcycle's model and year.
All models ➡️ semi-customized ⬅️ are adaptable to ALL motorcycles.
For any inquiries, contact us on ➡️ Whatsapp ⬅️.
I mainly do road 🛣️
The 300 microns is our "normal thickness". We recommend it for road use only.
However, the application is more difficult because the stickers are thinner.
The 550 microns is our "premium thickness". We recommend it to all our customers looking for a high-end and durable product, for road or off-road use.
These stickers are the easiest to apply thanks to their thickness and micro-perforation.
I mainly do off-road 🏔️
We highly recommend the 550 microns, our "premium thickness".
This product is perfect for those looking for a high-end, durable, and resistant decor kit for all-terrain use.
Moreover, these stickers are easy to apply thanks to their thickness and micro-perforation.
How can I see my changes on the site?
Unfortunately, we do not have online software to view the changes.
The models are created by our designers after receipt of payment.
"We cannot therefore provide a rendering before payment, as the working time of our designers has a cost."
However, for custom orders, you will receive a preview before printing to validate the final design.
Will I receive a mock-up?
You will receive your mock-up within 7 to 10 working days (Monday to Friday, excluding public holidays).
This timeframe allows us to ensure a meticulous and creative job, so that every detail of your design is exceptional.
Our designers are doing everything possible to exceed your expectations!
Note that for pre-designed kits where only the addition of the number and/or the name of the driver is requested, we do not send a mock-up.
How many changes can I make to my model?
For an effective creation, clearly describe your ideas from the start.
You will receive a first draft: if everything is perfect, it will go to print.
"If changes are necessary, we will send you a second draft. Please communicate all your change requests for this version."
We will send you a maximum of 3 mock-ups, as each creation requires considerable time and we have many requests.
Each kit is designed from scratch, without reusing previous designs.
The goal is to create the decoration kit of your dreams quickly and with the least number of models possible.
Return Conditions
Given the customized nature of our products, returns are not accepted. Each item is made to order, which means that once the order is confirmed and the mock-up is approved, it is not possible to proceed with a return.
This policy complies with European legislation, which specifies that customized or made-to-order goods are not eligible for returns.
We therefore invite you to carefully check the details of your order and to contact us with any questions before finalizing your purchase.
Thank you for your understanding.
Cancellation Conditions
For any cancellation request, please note that a fee of 20 euros will be applied if the creation of the mock-up has already started.
These fees reflect the costs incurred for the design work already completed.
Thank you for your understanding and your trust.
How to become a DecoMotos partner?
If you wish to become a DecoMotos partner, please contact us ONLY through our Instagram account ➡️ @decomotos_fr ⬅️.
"We take the time to review all proposals and value each application 😊."
How to contact customer service?
You can contact us via:
- WhatsApp : +33 6 66 47 53 38
All our customer service is centralized on ➡️ Whatsapp ⬅️ in order to respond to your requests as quickly as possible.
Our response times are 24 to 48 hours. We do our best to respond to you as quickly as possible.
Our social networks
Find us on the following social media:
- Instagram : @decomotos_fr
- TikTok: @decomotos
- Pinterest : @decomotos_fr
Track my package
Upon the shipment of your order, you will receive an email from us (info@decomotos.com) containing your tracking number as well as a link allowing you to track your package.
Deliveries are made to the address indicated on your order form. For any address changes, please contact us as soon as possible at ➡️ WhatsApp ⬅️.
For any further information, contact our customer service by message WhatsApp : +33 6 66 47 53 38
Carriers and shipping rates
Deliveries are made by the carriers DPD and Colissimo in order to offer the best rates.
An email will be sent to you by the carrier to inform you of the delivery date. If you are absent, remember to reschedule it.
Countries delivered: Worldwide.
SHIPPING RATES:
France :
Orders over 200€ - Free Orders under 200€ - 9.99€
Europe :
Orders over 200€ - Free Orders under 200€ - 14.99€
Rest of the world:
Orders over €220 - Free
Orders under €220 - €29.99
⚠️ All orders outside the European Union may incur import taxes. Please inquire about the amount of these taxes before ordering.
Will I have to pay customs fees or taxes upon delivery?
🌍 For customers located outside the European Union (United Kingdom, Switzerland, overseas departments and territories, etc.):
Yes, you may be required to pay import fees, such as local VAT and possibly customs duties, depending on the regulations of your country.
These fees are independent of our store and are generally charged by the carrier at the time of delivery.
💡 Our prices are displayed excluding tax (HT) for deliveries outside the EU, as VAT is not applied to exports. Local taxes are the responsibility of the buyer.
The item received does not match the item ordered.
We invite you to contact our customer service via ➡️ WhatsApp ⬅️ and to send us photos of the received item.
In case of an error on our part, a prepaid return label will be sent to you (regardless of the order amount) to return the item in question. A replacement will be offered to you as soon as the return is received.
Incomplete package received or damaged item
Check the contents of your package upon receipt. If you notice any damages or missing items, make clear reservations on the delivery note.
If this has not been done, you have 3 days (excluding public holidays) to send a registered letter to the carrier, in accordance with Article L. 133-3 of the Commercial Code.
After this deadline, any damage will be considered as caused by the client.
Parcel not delivered or lost
We are sorry to hear that. Please contact us via WhatsApp at +33 6 66 47 53 38 so that we can open a search ticket with the carrier.
In general, the package is found and returned. However, it may happen that it is lost or untraceable. The search procedure can take up to 21 business days from the opening of the dispute.
In the case of a definitively lost package, we can offer a reshipment of the item (subject to stock availability).
I ordered a 100% customized one 🧑🎨
Following your order, a mock-up will be sent to you via WhatsApp within 7 to 10 business days (excluding weekends and public holidays).
"Once the mock-up is validated with you, we will immediately launch the printing and shipping 📦."
The delivery time is estimated between 7 and 15 days 🚚 (via DPD or Colissimo).
I ordered a semi-customized one 🎨
Following your order, a mock-up will be sent to you via WhatsApp within 7 to 10 business days (excluding weekends and public holidays).
"Once the mock-up is validated with you, we will immediately launch the printing and shipping 📦."
The delivery time is estimated between 7 and 15 days 🚚 (via DPD or Colissimo).
I ordered a pre-designed kit 🏍️
The processing time is approximately 10 business days (Monday to Friday, excluding public holidays).
Once the package is shipped, you should allow 7 to 15 days for it to arrive at your home 🚚.
⚠️ If the changes only concern the number or the driver's name, we do not send a mockup.
I am looking for a ready-to-use design.
We recommend a pre-designed kit 😄.
You can make adjustments (name, number, logo, colors) according to your needs.
Use our search bar to easily find your motorcycle model and access the already adapted kits.
If you can't find your happiness, discover our semi-custom kits, available here: ➡️ Semi-custom deco kits ⬅️.
They are adaptable to all motorcycles and customizable according to your desires.
I am looking for a fully customizable design.
For a fully customizable design, we recommend choosing ➡️ our semi-custom kits ⬅️.
You will have the opportunity to customize every aspect, including colors, name, number, and logos, to create a kit that perfectly meets your expectations.
All our designs ➡️ semi-personalized ⬅️ are adaptable to your motorcycle model.
I seek total creative freedom.
For total creative freedom, we recommend our ➡️ 100% customized kits ⬅️.
You can create a truly unique design by customizing every detail to your tastes: kit theme, colors, name, number, logos, and much more.
Our designers will work with you to create the kit of your dreams.
Feel free to browse our catalog to discover all the possibilities available to you and to get inspired.
My motorcycle model is not listed on the site 🏍️
ALL THE DESIGNS on our site are adaptable to ALL MOTORCYCLE MODELS.
If you want to adapt a kit to your motorcycle, simply click on "Adapt to another motorcycle" in the options menu and provide your motorcycle's model and year.
All models ➡️ semi-customized ⬅️ are adaptable to ALL motorcycles.
For any inquiries, contact us on ➡️ Whatsapp ⬅️.
I mainly do road 🛣️
The 300 microns is our "normal thickness". We recommend it for road use only.
However, the application is more difficult because the stickers are thinner.
The 550 microns is our "premium thickness". We recommend it to all our customers looking for a high-end and durable product, for road or off-road use.
These stickers are the easiest to apply thanks to their thickness and micro-perforation.
I mainly do off-road 🏔️
We highly recommend the 550 microns, our "premium thickness".
This product is perfect for those looking for a high-end, durable, and resistant decor kit for all-terrain use.
Moreover, these stickers are easy to apply thanks to their thickness and micro-perforation.
How can I see my changes on the site?
Unfortunately, we do not have online software to view the changes.
The models are created by our designers after receipt of payment.
"We cannot therefore provide a rendering before payment, as the working time of our designers has a cost."
However, for custom orders, you will receive a preview before printing to validate the final design.
Will I receive a mock-up?
You will receive your mock-up within 7 to 10 working days (Monday to Friday, excluding public holidays).
This timeframe allows us to ensure a meticulous and creative job, so that every detail of your design is exceptional.
Our designers are doing everything possible to exceed your expectations!
Note that for pre-designed kits where only the addition of the number and/or the name of the driver is requested, we do not send a mock-up.
How many changes can I make to my model?
For an effective creation, clearly describe your ideas from the start.
You will receive a first draft: if everything is perfect, it will go to print.
"If changes are necessary, we will send you a second draft. Please communicate all your change requests for this version."
We will send you a maximum of 3 mock-ups, as each creation requires considerable time and we have many requests.
Each kit is designed from scratch, without reusing previous designs.
The goal is to create the decoration kit of your dreams quickly and with the least number of models possible.
Return Conditions
Given the customized nature of our products, returns are not accepted. Each item is made to order, which means that once the order is confirmed and the mock-up is approved, it is not possible to proceed with a return.
This policy complies with European legislation, which specifies that customized or made-to-order goods are not eligible for returns.
We therefore invite you to carefully check the details of your order and to contact us with any questions before finalizing your purchase.
Thank you for your understanding.
Cancellation Conditions
For any cancellation request, please note that a fee of 20 euros will be applied if the creation of the mock-up has already started.
These fees reflect the costs incurred for the design work already completed.
Thank you for your understanding and your trust.
How to become a DecoMotos partner?
If you wish to become a DecoMotos partner, please contact us ONLY through our Instagram account ➡️ @decomotos_fr ⬅️.
"We take the time to review all proposals and value each application 😊."
How to contact customer service?
You can contact us via:
- WhatsApp : +33 6 66 47 53 38
All our customer service is centralized on ➡️ Whatsapp ⬅️ in order to respond to your requests as quickly as possible.
Our response times are 24 to 48 hours. We do our best to respond to you as quickly as possible.
Our social networks
Find us on the following social media:
- Instagram : @decomotos_fr
- TikTok: @decomotos
- Pinterest : @decomotos_fr
Track my package
Upon the shipment of your order, you will receive an email from us (info@decomotos.com) containing your tracking number as well as a link allowing you to track your package.
Deliveries are made to the address indicated on your order form. For any address changes, please contact us as soon as possible at ➡️ WhatsApp ⬅️.
For any further information, contact our customer service by message WhatsApp : +33 6 66 47 53 38
Carriers and shipping rates
Deliveries are made by the carriers DPD and Colissimo in order to offer the best rates.
An email will be sent to you by the carrier to inform you of the delivery date. If you are absent, remember to reschedule it.
Countries delivered: Worldwide.
SHIPPING RATES:
France :
Orders over 200€ - Free Orders under 200€ - 9.99€
Europe :
Orders over 200€ - Free Orders under 200€ - 14.99€
Rest of the world:
Orders over €220 - Free
Orders under €220 - €29.99
⚠️ All orders outside the European Union may incur import taxes. Please inquire about the amount of these taxes before ordering.
Will I have to pay customs fees or taxes upon delivery?
🌍 For customers located outside the European Union (United Kingdom, Switzerland, overseas departments and territories, etc.):
Yes, you may be required to pay import fees, such as local VAT and possibly customs duties, depending on the regulations of your country.
These fees are independent of our store and are generally charged by the carrier at the time of delivery.
💡 Our prices are displayed excluding tax (HT) for deliveries outside the EU, as VAT is not applied to exports. Local taxes are the responsibility of the buyer.
The item received does not match the item ordered.
We invite you to contact our customer service via ➡️ WhatsApp ⬅️ and to send us photos of the received item.
In case of an error on our part, a prepaid return label will be sent to you (regardless of the order amount) to return the item in question. A replacement will be offered to you as soon as the return is received.
Incomplete package received or damaged item
Check the contents of your package upon receipt. If you notice any damages or missing items, make clear reservations on the delivery note.
If this has not been done, you have 3 days (excluding public holidays) to send a registered letter to the carrier, in accordance with Article L. 133-3 of the Commercial Code.
After this deadline, any damage will be considered as caused by the client.
Parcel not delivered or lost
We are sorry to hear that. Please contact us via WhatsApp at +33 6 66 47 53 38 so that we can open a search ticket with the carrier.
In general, the package is found and returned. However, it may happen that it is lost or untraceable. The search procedure can take up to 21 business days from the opening of the dispute.
In the case of a definitively lost package, we can offer a reshipment of the item (subject to stock availability).